Dispatch and Delivery
Subject to availability, goods will be despatched within one working day of confirmation of order. Orders placed before 4pm are dispatched the same day. DPD courier delivers goods or An Post (within Ireland) to the delivery address supplied by you during the purchasing process and will normally be delivered the following working day after despatch.
Shipment charges : IRE = 8.50 / U.K = 18.00 / EUROPE = 30.00 / USA/CAN. = 35.00 / REST OF WORLD. 40.00
FREE shipment on orders over : IRE = 250.00 / U.K 270.00 / EUROPE. 300.00 / USA/CAN. = 320.00 / R.O.W. 350.00
All orders will be sent by Registered Post
Returns and Refunds
If a customer wishes to return a product bought on our site we must be notified via email or written letter within 7 working days of receiving the item(s) in question. Item(s) must be returned to us within 5 days of such notification. Item(s) must be returned in the condition they were sent. Returns must include all parts of the original item to be eligible for refund. Packages must not be torn.
Items that are received outside the returns period will be eligible for a credit note, subject to receiving the goods within 30 days of the order being received.
Returned goods which do not meet the above criteria will be considered as 'In Dispute'. In Dispute products will not be refunded or exchanged. A reason will be given as to why the product is in dispute. We are happy to re-ship such items back at the customer's cost otherwise they will be destroyed after 30 days. Shipping and packaging costs, both to and from us, will remain the responsibility of the customer. Refunds will be for the purchase price of the costume only.
Please allow up to 7 working days for refunds to be processed. All returns must be accompanied with a copy of our returns form to facilitate us to process the refund promptly.
The customers' statutory rights are not affected.
All returns must be posted to:
Brewster Electronic & Electric LTD,
To ensure goods reach us safely, we advise you to use recorded delivery and arrange insurance against loss or damage. We cannot accept liability for returned goods that are lost or damaged during transit. All refunds will be made within 30 days of receipt of return.
Please call us on 043 - 3321090 if you have any concerns, or e-mail us at firstname.lastname@example.org if you want to cancel an order that you have placed.